About Us

Our Founder

Alejandro (Alex) Heredia was born and raised in the heart of Silicon Valley (San Jose, Ca). He has invested years of knowledge in businesses like yours to help businesses and schools worry about their day-to-day tasks and community and let him and his team worry about running IT.

He possesses a Bachelor of Science in Information Systems and a Masters in Cyber Security. He also has obtained Mobile, Hardware, Software, Networking, and Security Certifications in the IT field.

Implementations and Maintainability

Leading companies don’t sit still. Whether you’ve outgrown your current platform or are seeking new functionality, you need a partner who can help you implement smoothly and with minimal disruption to your business. From software applications and email systems to physical and wireless network implementations, we upgrade you quickly and efficiently.

Why Choose Us

Technology and support go hand-in-hand. With superior client service, we handle all of your IT issues so you can focus on your core business. Our experienced professionals proactively monitor and maintain your systems to keep your business running smooth— and making money—while responding quickly and effectively to your user requests.

Who We Are

Advanced Tech Labs is a leading IT services company for small and medium-size businesses throughout Silicon Valley and the San Francisco Bay Area. With years of experience managing all aspects of your IT infrastructures—from workstation performance and application support to communication systems and network administration—we serve as a reliable, single-source IT partner to keep your business operating smoothly.

Our Purpose

Our purpose is to provide quality technology solutions and responsive service at a reasonable price, so that our clients can focus on their business and customers. Since our inception, we have fulfilled this purpose by living out four basic yet important values—with every interaction, each and every day:

Integrity— We are forthright with our clients, saying what we mean and following through on our word. We work to understand your business and provide only solutions that you need, remaining accountable for our decisions and actions.

Transparency— We practice total transparency and openness in our business operations and client relationships. While we take ownership for the solutions we implement, you always retain access to your systems readily available to your business.

Quality— We focus on quality in every aspect of our business, from the people we hire to the services we deliver. We leverage high standards of excellence to develop solutions, versus quick fixes, for our client’s long-term IT infrastructure needs.

Service— We put our clients at the center of everything we do, always striving to exceed their expectations. Our availability, responsiveness, and personal attention is key to building trust and satisfaction, giving our clients confidence in reliable IT support when they need it.

Our Solutions

Advanced Tech Labs scalable, end-to-end managed services provide full support—and peace of mind—across your entire IT infrastructure. Our extensive resources manage everything from desktops and mobile devices to servers and networks to communication systems and cloud applications. We can work alongside your existing IT staff or independently to address all of your IT management needs, focusing on increased uptime and decreased cost for your business.

Mission & Vision

Mission Statement – The mission of Advanced Tech Labs is to build a quality and comprehensive technology infrastructure, establish and maintain an effective operational environment, and deliver quality, prompt, cost effective and reliable technology services.

Vision Statement – Our vision is to create an environment where all clients and community members have easy access to technology resources and information, and to provide an infrastructure that supports the goals of the Business/School's Strategic Plan.